Last updated: August 26, 2026
This Privacy and Cookie Policy explains how Reston Property Restoration (“we,” “us,” or “our”) collects, uses, stores, and shares information when you visit our website, request an estimate, contact us, or otherwise use our services.
Owner and Data Controller: Reston Property Restoration
Privacy email: [email protected]
Depending on how you use the website, we may collect the following information.
When you submit a contact or estimate form, call us, email us, or otherwise communicate with us, we may collect:
Please do not submit sensitive personal information through an open website form unless it is reasonably necessary for your request.
When you visit the website, our systems and authorized service providers may automatically receive limited technical information, including:
Some of this information is collected through cookies, pixels, tags, local storage, server logs, or similar technologies.
We may use personal information to:
We do not use contact-form information for purposes that are materially unrelated to the reason it was submitted without providing any notice or obtaining consent where required.
Where the General Data Protection Regulation or similar law applies, we process personal information under one or more of the following legal bases:
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred lawfully before consent was withdrawn.
Cookies are small files stored on a device. Similar technologies include pixels, tags, local storage, and software development tools that recognize or collect information from a browser or device.
We divide these technologies into the following categories.
These technologies support essential website functions, security, form operation, network management, and storage of privacy preferences. They cannot normally be disabled through our consent manager because the website may not function properly without them.
Analytics technologies help us understand how visitors use the website, identify errors, and measure website performance.
Where consent is required, analytics technologies are disabled until the visitor selects the analytics category. Rejecting analytics cookies does not prevent access to the website.
Marketing technologies may be used to measure advertising performance, associate visits with advertising campaigns, or support personalized advertising.
Where consent is required, marketing technologies are disabled until the visitor selects the marketing category.
Some pages may include maps, videos, CAPTCHA tools, call-tracking features, or other content supplied by third parties. These services may receive technical information or set cookies when loaded.
Where required, optional embedded services will not load until the appropriate consent is provided. When practical, we provide a non-tracking alternative, such as a written address, telephone number, or direct link.
When you first visit the website, you may be offered the following choices:
Choosing “Reject all” will not disable strictly necessary technologies.
Withdrawing consent prevents the relevant optional technologies from loading during future page visits. It does not automatically delete information already received by a third-party provider before consent was withdrawn. You may also clear stored cookies through your browser settings.
Merely scrolling, closing the banner, or continuing to browse is not treated as consent to optional analytics or marketing technologies where affirmative consent is required.
Information submitted through our forms is used to review and respond to your request. Required fields should be identified on the form. Information not identified as required may be omitted.
These providers may process information on our behalf to deliver form submissions, prevent spam, or secure the website. Their use must be disclosed accurately and configured to collect no more information than reasonably necessary.
Submitting a form does not automatically constitute consent to unrelated marketing messages. Where marketing consent is requested, it will be presented separately when required.
If call tracking is used, the website may display a dynamically generated telephone number and collect technical information about the referral source, call time, duration, or outcome.
Telephone calls are not recorded unless an appropriate notice is given and consent is obtained where required by law.
We may share personal information with service providers that support our operations, including:
These parties may process information only for the applicable service or as otherwise permitted by law and their own disclosed responsibilities.
We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate safeguards.
We do not claim to sell personal information for monetary payment. If any installed advertising or analytics technology constitutes a “sale,” “sharing,” or targeted advertising under an applicable state privacy law, eligible users may exercise the relevant opt-out rights through Cookie Preferences or by contacting us.
Some service providers may process information in countries other than the country where you live. Where legally required, international transfers will be supported by an approved transfer mechanism, such as standard contractual clauses, an adequacy decision, or another recognized safeguard.
Information about the relevant providers and safeguards may be requested using the contact information in this policy.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security, and dispute-resolution requirements.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
No Internet transmission or storage system can be guaranteed to be completely secure. Users should avoid sending confidential or sensitive information through unsecured channels.
Depending on where you live and the law that applies, you may have the right to:
These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.
To submit a privacy request, contact:
Please describe the request and provide enough information for us to identify the relevant records. Do not send government identification or other highly sensitive documents unless we specifically request them through a secure method.
We will respond within the period required by applicable law. For requests governed by the GDPR, we generally respond within one month, subject to any permitted extension. Where an appeal right applies, our response will explain how to submit an appeal.
Authorized agents may submit requests where applicable. We may require evidence of the agent’s authority and may verify the request directly with the individual.
The website is intended for adults seeking property-restoration information or services. We do not knowingly collect personal information from children under 13 through the website.
If you believe a child has submitted personal information without appropriate permission, contact us so we can review and delete it where required.
Some browsers offer “Do Not Track” settings, but there is no universally accepted standard for responding to them.
Where technically supported and legally required, we will make reasonable efforts to recognize applicable browser-based opt-out preference signals, such as Global Privacy Control. Visitors may also manage optional technologies through the Cookie Preferences control.
The website may link to third-party websites or services. We do not control their privacy, accessibility, security, or content practices. Visitors should review the privacy notices of those third parties before providing personal information.
We may update this policy to reflect changes to the website, installed technologies, business practices, or applicable law. The updated version will be posted on this page with a revised “Last updated” date.
If a change materially affects processing based on consent, we will request new consent where required.
Questions, concerns, or requests regarding this policy may be directed to:
Reston Property Restoration
Email: [email protected]
Ready to restore your property? Reston Property Restoration is just a call away. Contact us now for expert cleanup and restoration services. Let’s bring your space back to life!
(703) 219-8117